Privacy & Cookie Policy

Privacy & Cookie Policy

Effective Date: 08MAR2024

At Signal Hill Security, we prioritize privacy and ensure our practices are fair, transparent, and compliant with the law. This notice explains how we use cookies and similar technologies across all our websites, services, messaging platforms (like email and online chat), and mobile applications, including Signal Hill Security pages on third-party platforms (collectively referred to as “Sites”). 

What is a Cookie? 

A cookie is a small text file that a website saves on your computer or mobile device when you visit. Websites use cookies to make their functions work smoothly and efficiently, and to gather information for reporting. Cookies placed by Signal Hill Security are called “first-party cookies,” while those from other parties are termed “third-party cookies,” often enabling specific features or functionalities like advertising and analytics. 

How Signal Hill Security Uses Cookies 

Cookies, Web Beacons, and Similar Technologies: 

  • Cookies: We use cookies to gather information about your device, like IP address, operating system, and browser type. Our cookie types include: 
  • Required: These are essential for site functionality, like keeping you signed in. 
  • Functional: These remember your preferences and tailor content or ads accordingly. 
  • Advertising: These make ads more relevant and prevent repetitive displays. 
  • Analytical: These help us understand site traffic and visitor behavior. 
  • Session and Persistent cookies: These store information temporarily or across multiple visits. 
  • Web Beacons: We employ web beacons to track site interactions, aiding in content and advertising effectiveness assessments. 
  • Server Logs: We collect data like IP addresses and browser information to diagnose server issues and manage site administration. 

Signal Hill Security Sharing Tools 

Our sites feature share and like buttons for social media sharing. These networks may set cookies when you’re logged in, but we don’t control their cookie policies. 

Third-Party Cookies on Third-Party Sites 

Embedded content from third-party sites like YouTube or Flickr may include cookies. Signal Hill Security doesn’t govern these cookies, so please refer to the third-party’s cookie policy for details. 

Controlling and Deleting Cookies 

You have the right to accept or reject cookies, apart from essential ones. You can manage cookie preferences using our consent tool or through your browser settings. However, disabling cookies may limit site features. You can also view, permit, or delete cookies stored on your device through your browser’s settings. 

Opting Out of Targeted Advertising 

Most ad networks offer opt-out options for targeted ads. Visit http://www.aboutads.info/choices/ or http://youronlinechoices.com for more information. 

Updates and Contact Information 

We may update this notice, so check back periodically. For questions, concerns, or complaints about this notice or our privacy practices, contact us at privacy@signalhillsecurity.com or Chief Risk Officer, Signal Hill Security, 50 Creston Dr. Belleville, IL 62223. 

We encourage you to review this notice regularly to stay informed about how Signal Hill Security collects and protects your information. 

Privacy Notice

Personal Information Collected by Signal Hill Security 

Signal Hill Security’s Privacy Notice outlines the procedures and practices regarding the collection, utilization, and sharing of personal information by Signal Hill Security. This notice also elucidates the avenues through which individuals can assert their rights concerning such personal information, including the right to access, update, or delete their data. 

Scope 

This privacy notice pertains to information that can identify an individual or is reasonably associated with them, encompassing: 

  • Job applicants, visitors, and users of Signal Hill Security websites 
  • Prospective and current Signal Hill Security customers 
  • Service providers and business partners 
  • Other individuals associated with Signal Hill Security (excluding employees, workers, and contractors) 

Collection of Personal Information by Signal Hill Security 

Signal Hill Security may acquire or access personal information through various channels: 

  • Directly provided information: Individuals may furnish personal details like name, address, contact information, and payment details directly on Signal Hill Security websites or while engaging with Signal Hill Security services. 
  • Automatically collected information: When interacting with Signal Hill Security websites or email addresses, information like IP addresses, device IDs, and browsing patterns may be automatically collected. 
  • Information collected via tracking technologies: Signal Hill Security may use technologies like cookies or web beacons to collect anonymous information for various purposes, including user authentication, trend analysis, and demographic profiling. 
  • Information received from other sources: Signal Hill Security collaborates with third parties, such as business partners or social media platforms, from whom additional information about individuals may be obtained. 

Personal Information of Children Under Eighteen (18) 

Signal Hill Security does not knowingly collect personal information from individuals under the age of eighteen (18). Parents and guardians are advised to monitor their children’s online activities and refrain from providing any personal information about minors to Signal Hill Security. 

How We Use the Personal Information We Collect; Purposes and Legal Bases for Processing 

Processing encompasses various operations performed on personal information, such as collection, storage, organization, use, disclosure, and destruction. Signal Hill Security adheres to the CCPA regulations, ensuring that sensitive personal information is processed only for purposes expressly permitted by law. Personal information may be processed by Signal Hill Security for the following purposes, including commercial objectives: 

Purpose Legal Basis 
Operate the Signal Hill Security websites 1) Necessary for the performance of a contract or similar arrangement to which you are a party; 2) Legitimate interest, specifically Signal Hill Security’s economic interest in offering services. 
Process data related to employment or contractor applications and potential engagement with Signal Hill Security 1) Negotiations to enter into a contract; 2) Necessary for the performance of a contract or similar arrangement; 3) Legitimate interest in assessing suitability for the role. 
Process payments for services purchased Necessary for the performance of a contract or similar arrangement. 
Provide support, troubleshoot issues, and improve services 1) Necessary for the performance of a contract or similar arrangement; 2) Legitimate interest in providing requested services, support, and effective customer service. 
Distribute alerts, offers, and information about services 1) Explicit consent where required; 2) Necessary for the performance of a contract; 3) Legitimate interest in informing about services and making personalized offers. 
Provide or operate automated decision-making services Explicit informed consent, withdrawable at any time. 
Improve security and functionality of Signal Hill Security Legitimate interest in providing a quality user experience and ensuring network and information security. 
Operate and manage business operations, including security 1) Necessary for the performance of a contract or similar arrangement; 2) Legitimate interest in ensuring proper functioning and security of business operations. 
Comply with legal obligations Compliance with legal obligations, including claims, litigation, investigations, and regulatory requirements. 

Disclosure, Selling, or Sharing of Personal Information by Signal Hill Security 

Signal Hill Security may disclose or share Personal Information with third parties, including those located in different countries, under the following circumstances: 

  • Signal Hill Security Affiliates: Personal Information may be shared with Signal Hill Security affiliates when necessary for processing, such as providing services. 
  • Service Providers and Partners: Personal Information may be shared with service providers and partners to facilitate services (e.g., hosting, technical support) or to benefit from partnerships (e.g., joint development, sponsorships). 
  • General Public: If individuals choose to disclose Personal Information in public forums, blogs, or social features, Signal Hill Security may share such information with the general public. 
  • Other Third Parties: Personal Information may be disclosed: 
  • At the individual’s direction. 
  • With consent for any other purpose permitted by law. 
  • In corporate transactions like mergers or asset sales. 
  • When legally required to comply with the law or protect rights and safety. 

Individuals acknowledge and agree that: 

  • They are providing Personal Information to a US-based company. 
  • Signal Hill Security must adhere to US laws. 
  • Personal Information collected may be stored and processed in the US or other countries. 
  • Privacy laws in different countries may vary, offering different levels of protection. 

Duration of Processing of Personal Information by Signal Hill Security 

Signal Hill Security retains and processes Personal Information as long as necessary for business needs or legal requirements. Once information is no longer needed, it is either irreversibly anonymized or securely destroyed. 

How to Manage Your Personal Information 

Signal Hill Security respects individuals’ choices regarding communication preferences. Opt-out methods are available for promotional emails, SMS messages, telephone calls, and postal mail. Certain service notifications cannot be opted out of, such as changes to services, terms, or policies. 

Individuals may exercise their rights regarding Personal Information, including the right to access, rectify, restrict processing, object to processing, revoke consent, request deletion, or request details of Personal Information held. California residents have additional rights under the CCPA, including the right to access, correct, delete, and request data portability. 

To ensure privacy, Signal Hill Security may request additional information for identity verification before processing requests. Authorized agents acting on behalf of individuals may be required to provide verification information. 

How Signal Hill Security Stores and Protects Personal Information 

Signal Hill Security implements administrative, technical, and physical safeguards to protect Personal Information from loss, misuse, or unauthorized access. However, Signal Hill Security cannot guarantee complete security and will notify individuals of any material breaches in accordance with applicable law. 

Review and Maintenance 

This notice may be amended at any time, with changes becoming effective upon notification or posting on Signal Hill Security’s website. Individuals are encouraged to review this notice regularly for updates. 

Contact Signal Hill Security About Privacy 

For privacy-related questions, individuals can contact their primary Signal Hill Security customer representative or email privacy@signalhillsecurity.com. Written inquiries can be sent to Chief Risk Officer, Signal Hill Security , 50 Creston Dr. Belleville, IL 62223. California residents may also exercise their right to opt out of the sale or sharing (as defined under the California Consumer Privacy Act) of Personal Information by visiting the Signal Hill Security Do Not Share or Sell My Personal Information page. 

Related Documents 

Additional notices may supplement this privacy notice, providing further information about data collection, processing, and sharing practices. These notices may clarify privacy practices, offer additional options for data processing, or vary the information provided in this notice. 

California Rights Page linked to the Do Not Share or Sell My Personal Information Page link in the privacy policy.  

Your California Privacy Rights 

California residents have certain rights with respect to their personal information as described in our Privacy Notice. 

Signal Hill Security discloses some categories of personal information in connection with certain types of advertisements that may be considered a “share” or “sale” under the California Consumer Privacy Act (“CCPA”). In order for you or your authorized agent to exercise your right to ask Signal Hill Security not to share or sell your personal information, you may do so by: 

  • E-mailing your request to privacy@signalhillsecurity.com 

This form is reserved for California residents seeking to exercise their right to request that Rackspace Technology not share or sale their personal information. All other privacy related requests or questions submitted via this form will not be addressed.  

Please ensure that the information provided in this form is accurate. If the information provided in this form does not match the information concerning you that we have in our records, then we will be unable to process your request.